[otrs] customer webinterface queue selection

[Andrea Consadori]

see the 
 
Frontend::Customer::Ticket::ViewNew
 


   CustomerPanelOwnSelection: Here you can insert the Queues, which the customer can select in the Customer-Interface.
 
 

MSN: andrea.consadori at hotmail.itWEB: http://www.consadori.com 


Date: Thu, 13 Sep 2007 17:02:37 +0200From: Pascal.Rebsamen at socoag.comTo: otrs at otrs.orgSubject: [otrs] customer webinterface queue selection

hi,
 
we want use otrs to support our customers. 
 
the primary ticket handling should be done over the customer webinterface.
 
we created a queue for each customer and added a new customer account.
 
when the customer log in to the webinterface and create a new ticket, he can see all queues.
 
what can i do, that the customer only see the queue, that is responsible for hes company?
 
thanks for help
 
regards
pascal
 
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