[otrs] Request/Idea: Archive mail in OTRS from Thunderbird / Other
pluggable mail client
havard at sorli.no
Fri Sep 21 12:33:51 GMT 2007
I have a proposal for a local mail client addon thats make it possible
to easy post a local mail as a case in OTRS.
The idea came from this plugin:
SuperOffice Mail Link by Anders Fahlstrom
Archive mail in SuperOffice CRM software from Thunderbird
I often find my self cutting and pasting from my mail client to a new
case in OTRS. It would be nice if it was closer integrated.
It should be crossplatform (windows/linux ++)
I'm not sure how we could do this. Please, give your suggestions.
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