[otrs] MYSQL ? and issues

[Shawn Beasley]

Hi,

Snehal Desai schrieb:
> Hello,
>
> I am trying to extract data from mysql database using mysql tools. I 
> am a newbie(new college-grad), so I can't seem to find the data in the 
> inventory(config item) that I have loaded. I have tried a sql dump, 
> but the .sql file is not readable. Do you know under what schema/table 
> this is under so I can extract it? Also, how can I extract it? I have 
> tried xml_storage and all the config items tables.
>
What type of installation are you using? (Windows etc) Did you try 
PHPMyAdmin?
> Second problem,
> I can't seem to connect to the mysql database (using the tools) which 
> is located on a server from my local computer. I have full admin 
> rights and it keeps telling me the local computer is not allowed to 
> connect o mssql. Right now i'm accessing directly from the server.
>
> I have tried variety of sol. provided in the OTRS archives, but have 
> had no luck.
>
> Thanks.
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support or consulting for your OTRS system?
> => http://www.otrs.com/


-- 
Shawn Beasley
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
    Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
      http://www.otrs.com/ :: Communication with success!


Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003/240/97521

Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstandsvorsitzender: André Mindermann


-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 250 bytes
Desc: OpenPGP digital signature
Url : http://lists.otrs.org/pipermail/otrs/attachments/20080401/5907618a/signature.pgp