[otrs] Disabling notification

sharif islam sharif.islam at gmail.com
Tue Apr 1 08:47:24 GMT 2008


On Tue, Apr 1, 2008 at 1:58 AM, Shawn Beasley <shawn.beasley at otrs.com> wrote:
> Hi,
>  sharif islam schrieb:
>
> > Hi All,
> > 2) owner/responsible: assigning owner and responsible sends two
>  > notification. we have both turned on.
>  >
>  >
>  The setting for automatic notification to the customer are set in the
>  queue settings.


Sorry, I meant notification to the agent. It is generated two notes
when we change owner and responsible agent.

--sharif


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