[otrs] Disabling notification

[Shawn Beasley]

sharif islam schrieb:
> On Tue, Apr 1, 2008 at 1:58 AM, Shawn Beasley <shawn.beasley at otrs.com> wrote:
>   
>> Hi,
>>  sharif islam schrieb:
>>
>>     
>>> Hi All,
>>> 2) owner/responsible: assigning owner and responsible sends two
>>>       
>>  > notification. we have both turned on.
>>  >
>>  >
>>  The setting for automatic notification to the customer are set in the
>>  queue settings.
>>     
>
>
> Sorry, I meant notification to the agent. It is generated two notes
> when we change owner and responsible agent.
>
>   
Deactivate the note function using the Sysconfig, this will prevent two 
notes from being sent. Which version are you using?

-- 
Shawn Beasley
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