[otrs] Owner of the ticket

[Nils Breunese (Lemonbit)]

Tony Canale wrote:

> When I’m in the Agent page and I click on QueueView, -It shows me  
> all the tickets,- but It doesn’t show me who the owner is unless I  
> zoom in for that specific ticket.
>
> I would like to see the Owner of a ticket without clicking on the  
> zoom link.
> Where can I do this?
> Thanks for your help, we are using 2.2.5

I recommend enabling the StatusView module.

Nils Breunese.