[otrs] Error with ITSMTicket install

[Nils Breunese (Lemonbit)]

Brunier, Mikael wrote:
> When I try to add the ITSMTicket-1.0.6 in OTRS 2.2.6 with package  
> manager on a Red Hat EL4 I get this:
>
> Error: Need File/Package!
> ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Thu Apr 3 13:46:15 2008
>
> Message: Need File/Package!
>
> Traceback (14870):
> Module: Kernel::Output::HTML::Layout::Error (v1.51.2.8) Line: 1146
> Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.51.2.8) Line:  
> 1126
> Module: Kernel::Modules::AdminPackageManager::Run (v1.46.2.3) Line:  
> 1075
> Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
> Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47
>
> I have allready installed these following required packages:
>
> GeneralCatalog 1.0.6
> LinkObject 1.0.6
> ITSMCore 1.0.6
> ITSMService 1.0.6
>
> Is there any issue ?
>

Please ask again on the ITSM mailinglist: http://lists.otrs.org/mailman/listinfo/itsm

Nils Breunese.