[otrs] Cannot create FAQ Categories

Nick Bright nick.bright at terraworld.net
Tue Apr 8 13:21:48 GMT 2008


Unfortunately, I cannot. I don't have a screen shot of what it was 
doing; and now after editing the URL to what you had, it's working as 
expected (i.e. the problem went away completely).

---
- Nick Bright
   Network Administrator
   Terra World
   Tel 888-332-1616 x 315
   Fax 620-332-1201


Shawn Beasley wrote:
> Hi Nick,
>> Very odd!
>>
> Very odd, indeed!
>> When I click on the "FAQ" button I get:
>>
>> index.pl?Action=AgentFAQ&Subaction=Explorer&Nav=
>>
>> When I pasted your URL in, suddenly I have the "Language" and 
>> "Category" buttons!
>>
>> Better yet, I logged out, logged back in, and clicked my FAQ button 
>> and the "Language" and "Category" buttons are still there!
>>
>> TOO WEIRD!
>>
> Can you please place an image at http://img296.imageshack.us/, so that I 
> can see your pain? Additionally, you should access your FAQ section and 
> then check you apache / otrs logs for possible error messages. That 
> would help.
> [..]
> 
> 
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