[otrs] Owner of the ticket
Shawn Beasley
shawn.beasley at otrs.com
Wed Apr 9 15:58:08 GMT 2008
Hi Tony,
>
> When I’m in the Agent page and I click on QueueView, -It shows me
> all the tickets,- but It doesn’t show me who the owner is unless I
> zoom in for that specific ticket.
>
>
>
> I would like to see the Owner of a ticket without clicking on the zoom
> link.
>
> Where can I do this?
>
> Thanks for your help, we are using 2.2.5
>
>
>
Try turning on the StatusView function.
((enjoy))
--
Shawn Beasley
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