[otrs] Owner of the ticket

Shawn Beasley shawn.beasley at otrs.com
Wed Apr 9 15:58:08 GMT 2008


Hi Tony,
>
> When I’m in the Agent page and I click on QueueView, -It shows me 
> all the tickets,- but It doesn’t show me who the owner is unless I 
> zoom in for that specific ticket.
>
>  
>
> I would like to see the Owner of a ticket without clicking on the zoom 
> link.
>
> Where can I do this?
>
> Thanks for your help, we are using 2.2.5
>
>  
>
Try turning on the StatusView function.

((enjoy))

-- 
Shawn Beasley
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
    Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
      http://www.otrs.com/ :: Communication with success!


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