[otrs] LDAP connection issue!

[Shawn Beasley]

Hi Snehal Desai schrieb:
> Hello,
>
> I have already looked through the forum and have tried everything, but 
> still can't connect. I have exhausted all other opportunities as well 
> like google. I already posted before but go no replies! Any ideas what 
> I'm doing wrong?
>
>
>   Software error:
>
> Can't connect to xxxxx.blank.com: 
> IO::Socket::INET: Bad hostname 'xxxxx.blank.com' at C:/OTRS/otrs//Kernel/System/CustomerAuth/LDAP.pm line 149.
>
> #Enable LDAP authentication for Customers / Users
>   $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
>   $Self->{'Customer::AuthModule::LDAP::Host'} = 'xxxxx.blank.com';
I would reccommend an IP for the host. This saves a lot of problems

If you are having other connection issues, try 
http://technet2.microsoft.com/windowsserver/en/library/ebca3324-5427-471a-bc19-9aa1decd3d401033.mspx?mfr=true 
to see if you have entered your connection information correctly.


-- 
Shawn Beasley
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
    Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
      http://www.otrs.com/ :: Communication with success!


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