[otrs] index.pl and high cpu usage

Torsten Thau Torsten.Thau at cape-it.de
Sat Apr 19 09:13:18 GMT 2008


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Hi there,

> all the perl modules required from checkmodules, some by apt-get, some directly from CPAN
> 
> I've copied the database from the old server to the new one and the run all sql scripts to upgrade the schema from 1.3 to 2.2 from within webmin interface
> 
> I had article storage on FS and I've not copied file yet as it's 30GB of files.
> 

...this _might_ be a reason for the slow performance - have you had a
look in the sys log? The system tries to find the files for the article
data but can't.



regards, Torsten Thau

- --
Torsten Thau, Dipl. Inform.
c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz
phone: +49 371 5347 623
cell: +49 176 66 680 680
personal pgp-key: 0x93E0A174
fax: +49 371 5347 625
http://www.cape-it.de
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