[otrs] index.pl and high cpu usage

Alessio Tosi atosi at oki.it
Mon Apr 28 07:16:40 GMT 2008


 
WE've done few tests copying also the files but without success
I've tested upgrade to 2.1.8 and runs just fine

Seems to be an issue only in 2.2.6


-----Original Message-----
From: Torsten Thau [mailto:Torsten.Thau at cape-it.de] 
Sent: Saturday, April 19, 2008 11:13 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] index.pl and high cpu usage

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Hi there,

> I had article storage on FS and I've not copied file yet as it's 30GB of
files.
> 

...this _might_ be a reason for the slow performance - have you had a look
in the sys log? The system tries to find the files for the article data
but can't.



regards, Torsten Thau

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