[otrs] Signing outgoing email tickets
henka at cityweb.co.za
Tue Aug 12 12:25:06 GMT 2008
I'm using OTSR 2.3.1.
I'm trying to configure OTRS to sign all outgoing email tickets using it's
I've followed "How to use PGP (OTRS >= 2.0.x)"
as closely as possible, but the option to sign an email ticket is nowhere
to be seen thereafter.
I've created the keys as the otrs user, etc.
The Sysconfig->Crypt::PGP config I'm unsure about. The FAQ mentions:
"o PGP::Key::Password -> passwords for private keys ->
secret_keyid -> password "
but I'm not sure what to stick in the two fields:
Key: (the 9 char hex string as displayed by gpg --gen-key?)
Content: (no idea what to enter here, fingerprint/passphrase, something
Any pointers would be appreciated.
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