[otrs] Need to Use Short OTRS Web URL--help

[Yasir M. Arsanukaev]

Sabeer Ahamed пишет:
> Hi All
> I need to give a short url
>
> When I type  http://support.helpdesk.com
> This should be redirected to  http://localhost/otrs/index.pl
>
> How to redirect and acheive this in apache windows  2003 Server
>
> Regards
> Sabeer
>
>   
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Take a look at ../otrs/var/httpd/htdocs/index.html
It redirects you to /otrs/index.pl

You can use this installation in your Includes/otrs.conf for apache 2 
server:

Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"

NameVirtualHost *:80

<VirtualHost *:80>
DocumentRoot "/opt/otrs/var/httpd/htdocs"
ServerName support.helpdesk.com
ServerAlias support support.helpdesk.com
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
</VirtualHost>