[otrs] Styles in ticket message

[Sándor Fehér]

Hi,

Is there any options in the parameters which allows me to use some 
format elements (eg. html tags or styles) in the messages' text ?
I mean sometimes would be useful if I could highligh some lines in my 
messages to my customers. (Perhaps they would not read the message 
either :).
Thanks.

Sandor

-- 
Üdvözlettel/Kind Regards, Fehér Sándor


...Fehér Sándor...            ---    ....Sandor Feher.... 
 fejlesztési vezető           ---     development manager
 Blue System Kft.             ---      Blue System Ltd.
...........................................................................................
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