[otrs] OTRS upgrade from 2.1.4 to latest stable

[Nils Breunese (Lemonbit)]

Hiren Joshi wrote:

> I have OTRS running nicely on a centos 4.4 box and I would like to  
> upgrade to the latest (preferably using rpm) but I can't find  
> upgrade documentation anyware. Can anyone prove me with tips or hints?
>
> 2.1.4 is from an rpm so am I likely to have any issues with this?

Did you install using the rpm from otrs.org? If so, you should be able  
to use the OTRS 2.2.5 rpm from otrs.org to update (get the rpm for  
Fedora Core 3). The UPGRADING file in the rpm has some instructions.  
After installing OTRS 2.2.5 you'll need to run the scripts/DBUpdate- 
to-2.2.mysql.sql script to upgrade your database.

Nils Breunese.