[otrs] windows update for OTRS

[Nils Breunese (Lemonbit)]

pri pri wrote:

> i read from the website that i can use phpmyadmin or mysqldump
>
> but i do not know how i can access my server to run the commands

That depends on how you can access the server in general. Can you  
login via SSH? VNC? NX? (Telnet? Etc.?) If so, you can use that method  
to run mysqldump from a terminal. You could also use some local MySQL  
command line or GUI client on your own computer if MySQL is configured  
to allow remote access for the user that can access the OTRS database.

> phpmyadmin has to be downloaded separately is it??

Yes, it's a web interface for MySQL.

Nils Breunese.