[otrs] Re: change root/admin pw from mysql (Nils Breunese (Lemonbit))

[Nils Breunese (Lemonbit)]

Andrew Meyer wrote:

> otrs2:/var/www/otrs/bin# ./otrs.setPassword root password
> Use of uninitialized value in concatenation (.) or string at
> /var/www/otrs/Kernel/System/Log.pm line 135, <PRODUCT> line 4.
> ERROR: otrs.setPassword-01 Perl: 5.8.8 OS: linux Time: Mon May  6
> 15:37:49 2002
>
> Message: No such User!
>
> Traceback (7882):
>   Module: Kernel::System::User::SetPassword (v1.64.2.1) Line: 505
>   Module: ./otrs.setPassword (v) Line: 76
>
> otrs2:/var/www/otrs/bin# ./otrs.setPassword admin password
> Use of uninitialized value in concatenation (.) or string at
> /var/www/otrs/Kernel/System/Log.pm line 135, <PRODUCT> line 4.
> ERROR: otrs.setPassword-01 Perl: 5.8.8 OS: linux Time: Mon May  6
> 15:38:13 2002
>
> Message: No such User!
>
> Traceback (7883):
>   Module: Kernel::System::User::SetPassword (v1.64.2.1) Line: 505
>   Module: ./otrs.setPassword (v) Line: 76

Did you create a root or admin user? The default administrator OTRS  
user is called 'root at localhost'.

Nils Breunese.