[otrs] LDAP customer authentication with AD not workng, please help?

[Lars Jørgensen]

Den 21/02/2008 kl. 18.06 skrev Leigh Reed:
> were deleted). I don't know why it took such a long time to populate  
> as I couldn't find a single user a couple of hours ago.

It doesn't populate the OTRS database, it searches live in the AD.

> Thinking I had cracked it I tried to log in to the customer frontend  
> but I still get the same error no matter what I use as a login name.  
> This seems very strange to me. If it is communicating with AD and  
> can find the users, how come I can't login to the customer frontend?

I looked at your previous post and noticed you have 'SSCOPE' set to  
'sub' in the CustomerUser section. What is that? Maybe you should  
reference it in the AuthModule section:

$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=sub, dc=woodberry,  
dc=wbhltd, dc=com';


-- 
Lars