[otrs] Quick question to installation

Nils Breunese (Lemonbit) nils at lemonbit.nl
Fri Feb 22 11:11:06 GMT 2008


Warmuth, Christoph wrote:

> We have been testing OTRS::ITSM for quite a while, and now we want  
> to go live. So here are my two questions:
> Is it possible to install the ITSM modules without a downtime into  
> the running system?
> Is it possible to uninstall the ITSM components to get back to the  
> standard OTRS?
> (Certainly everything is backed up)
> sorry for these stupid questions, but I couldn't find anything in  
> the manual...
>

Please send any ITSM-related questions to the ITSM mailinglist: http://lists.otrs.org/mailman/listinfo/itsm

Nils Breunese.

P.S. You might want to do a separate test install first.


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