[otrs] changes to the customer frontend

[Nils Breunese (Lemonbit)]

Craig Meirick wrote:

> I am looking for a way to limit the queue selection in the  
> [customer::new ticket::to] field. I
> would like for my customers to only have a choice of one or two  
> queues. This way the
> customer will not see all the queues, only the ones that I choose.
>
> Thank you for your help.

I believe you should be able to achieve this using the ACL feature in  
OTRS: http://doc.otrs.org/2.2/en/html/c1881.html

Nils Breunese.