[otrs] Mod perl...

[Nils Breunese (Lemonbit)]

Nielson, Adam wrote:

> So, I used this page here: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=3&ItemID=200
>
> And found out mod perl isnt even running FOR OTRS.
>
> I checked out the otrs/script directory, but have no idea whats  
> "wrong".

That directory just has some examples for different setups.

> I uncommented out that im using a MySQL database in apache2-perl- 
> startup.pl, but have no idea what im really looking for.  Also, how  
> do I know if apaches conf.d/perl.conf is properly set up?

Our conf.d/perl.conf just loads mod_perl.so, nothing else. You *could*  
put your OTRS configuration in there, but I'd put it in the config  
file for your vhost. But then I don't know whether you use vhosts or  
not. It all depends on your setup what you need to do (vhosts or not,  
apache1 or apache2, whether you want to use mod_perl or CGI, etc.).

> Is there some kind of guide or howto I can follow?  Im not finding  
> anything useful online.

It's all Apache configuration, so you'll need to look in that  
direction if you want to learn more.

It would probably help if you mentioned what OS you are running, what  
version of apache, whether you used a packaged version of OTRS or not,  
what version of OTRS, etc. Give us something to work with.

Nils Breunese