[otrs] Theme created are not working

[Stephen Chao 志強]

>
> Ideally I want to create 3 different web pages for 3 different customers.
> Right now I am trying to create a theme and apply to the customer.pl.   I
> followed the procedure of administrator document by using the queries to add
> the company themes and I do see the options in the drop down menu using my
> ID or the root at localhost in the index.pl preference page.  Both IDs are
> have all the admin rights.  I copied the standard folder to 3 different
> names accordingly but they are not working.  The theme being used is still
> the standard theme.  Did I miss something or the manual did?
>
> It is not like I do not have the knowledge.  It is just not working.
> Please help.  Thank you.  Is there anything that I have to configure or add
> in the config file? Can I create different pages for 3 different customers?
>


***********************result of the query
below*************************************************

>
>
> +----+------------------------
> --+----------+---------------------+-----------+--
> -------------------+-----------+
> | id | theme                    | valid_id | create_time         |
> create_by | c
> hange_time         | change_by |
>
> +----+--------------------------+----------+---------------------+-----------+--
> -------------------+-----------+
> |  1 | Standard                 |        1 | 2008-02-17 14:47:54 |
> 1 | 2
> 008-02-17 14:47:54 |         1 |
> |  2 | Lite                     |        1 | 2008-02-17 14:47:54 |
> 1 | 2
> 008-02-17 14:47:54 |         1 |
> |  3 | company1               |        1 | 2008-02-22 13:25:09 |         1
> | 2
> 008-02-22 13:25:09 |         1 |
> |  4 | company2  |        1 | 2008-02-22 13:25:56 |         1 | 2
> 008-02-22 13:25:56 |         1 |
> |  5 | company3                |        1 | 2008-02-22 13:27:14 |
> 1 | 2
> 008-02-22 13:27:14 |         1 |
>
> +----+--------------------------+----------+---------------------+-----------+--
> -------------------+-----------+
> 5 rows in set (0.00 sec)
>
>
>
>


-- 
Stephen Chao
Microsoft Certified System Engineer
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20080227/319fc1b5/attachment-0001.html