[otrs] Bulk Action - Email Reply

justinjohnson at f2s.com justinjohnson at f2s.com
Fri Jan 4 11:40:15 GMT 2008

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Hi All,

We are running OTRS 2.0.4 and we have a lot of tickets from time to time that we
want to give the exact same email reply to.

We cannot do this with bulk action as it only allows ud to do notes. Is there a
way we can do this for an email reply also?

Thanks

Justin

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