[otrs] Installing on "cpanel" machine with suExec

[Jeff MacDonald]

Hi Folks,

I'm installing on my FreeBSD 6.2 machine [ yup, I'm root ]. It has  
cPanel installed and thus uses suExec. [That's something I'd like to  
keep since I have a pile of users running CGI's]

I think that because /usr/local/otrs is outside of my document root  
of /usr/home/suite210/public_html , it won't execute.

The only error message I'm getting in my apache error logs are "  
Premature end of script headers "

I've checked my UID/GID settings to make sure they jive and they do,  
everything is being run as the user suite210 with the group suite210.  
I even tried writing a super simple cgi that just prints a headers and  
"hello" and it barfed the same way.

Of course I don't want to move local/orts inside of the document root  
as it's web accessable, so I"m looking for workarounds.

Suggestions?

Jeff.

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Jeff MacDonald
Interchange Technologies
613 292 6239