[otrs] Show only customer user tickets in Create new Phone ticket
Петър Плосков
ploskov at asysta.net
Tue Jan 8 15:41:07 GMT 2008
Hi all,
when creating new Phone Ticket in Agent interface after filling the
customer field I get a list of recent tickets for it's CustomerID. Is there
a way to show only tickets for it's CustomerUser. We have customer IDs with
more than one Customer user, so it will be helpful to know what were recent
calls for the specific user.
Have a nice day
Peter
More information about the otrs
mailing list