[otrs] ignoring email messages

Thomas Wouters thomas at sijn.org
Wed Jan 9 02:09:04 GMT 2008


Hi all,

for some reason, my otrs is ignoring messages form a host/domain (not 
sure) problem is that I can’t find any message rule or what so ever.

I do not have any ignore messages settings at all!


Jan 9 02:06:02 SIJN-Q02 OTRS-PM3-1[7949]: 
[Notice][Kernel::System::PostMaster::Filter::Match::Run] Set param 
'X-OTRS-Ignore' to 'yes' (Message-ID: <47841D87.2080306 at eset.sk>)
Jan 9 02:06:02 SIJN-Q02 OTRS-PM3-1[7949]: 
[Notice][Kernel::System::PostMaster::Run] Ignored Email (From: Thomas 
Wouters <noreply at eset.sk>, Message-ID: <47841D87.2080306 at eset.sk>) 
because the X-OTRS-Ignore is set (X-OTRS-Ignore: yes).

The weird thing is that this only happens with messages from 
noreply at eset.sk (did not try it with other .sk domains) but all other 
traffic/sites acts and work normal!


Could any one of you do some suggestions where to look?


Kind regards
Thomas Wouters



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