[otrs] SLA Problems

[Willem Gerber]

Hey Peeps

Question. What tables or colums do otrs use to see if a ticket is out of
sla? Im busy writing custom php reports but cant see how it knows if  a
ticket is out of sla.

Any ideas ?

Regards
Willem Gerber

-- 
Avoid the Gates of Hell.  Use Linux
	-- unknown source


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