Peter van Beugen wrote: > There is an OTRS 2.2.4 (Fedora) rpm > You can uninstall your Fedora rpm and download and install the OTRS > rpm There is no need to uninstall OTRS first. Just use rpm -U to upgrade, like this: # rpm -Uvh otrs-2.2.4-01.i386.rpm Nils Breunese.