[otrs] newbie needs help with notifications

Stan McFarland sfmcfar at gmail.com
Wed Jan 9 17:01:46 GMT 2008


Hi,

Newbie OTRS user here.  I'm having trouble getting notifications to work.  I 
have "new ticket notification" set to "yes" for my queues, but I don't receive 
a notice.  Mail appears to work correctly, however - I can send mail from 
OTRS.  I also see nothing suspicious in the log.  Can someone give me some 
pointers as to what to check?

Thanks,

Stan McFarland



More information about the otrs mailing list