[otrs] newbie needs help with notifications

[Nils Breunese (Lemonbit)]

Stan McFarland wrote:

> Newbie OTRS user here.  I'm having trouble getting notifications to  
> work.  I
> have "new ticket notification" set to "yes" for my queues, but I  
> don't receive
> a notice.  Mail appears to work correctly, however - I can send mail  
> from
> OTRS.  I also see nothing suspicious in the log.  Can someone give  
> me some
> pointers as to what to check?

Have you selected the queues you want to be notified about under My  
Queues? (You can select multiple queues.)

Nils Breunese.