[otrs] Re: newbie needs help with notifications

[Lars Jørgensen]

> perhaps a nice way to make it easier so others don't make same
> mistake(and keep asking same question) is to have some bold italicized
> text that say "Make sure to SELECT all queues otherwise you won't
> receive notifications"....

That's a work-around. The nice way would be to make an interface that adheres to the standards that people know. The admin of OTRS is a user interface disaster - yes, everything works fine, but you have to forget most of what you know about how a user interface is supposed to work. Luckily most of the frontend makes perfect sense.


-- 
Lars