[otrs] Help upgrade 2.0 to 2.2.6 errors

Gary Smith gary at pbltd.net
Mon Jun 2 23:44:17 GMT 2008


Hi Nils,

I did execute in the correct order, just listed them incorrectly below.

I dropped database, restored from backup and re applied the 2.1 and 2.2 
Sql files below.

Now am getting different errors.

Got no Ticket Object! at ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm

The database seems ok and updates to database went in without faults.

Any thoughts on what these might be? 

Thanks Again

Gary







Nils Breunese (Lemonbit) wrote:
> Gary Smith wrote:
>
>> #cat $OTRS_HOME/scripts/DBUpdate-to-2.2.mysql.sql | mysql -p -f -u 
>> otrs otrs
>> #cat $OTRS_HOME/scripts/DBUpdate-to-2.1.mysql.sql | mysql -p -f -u 
>> root otrs
>> #cat $OTRS_HOME/scripts/DBUpdate-to-2.0.mysql.sql | mysql -p -f -u 
>> root otrs
>
> This seems like the wrong order to run these scripts in. You said you 
> were running 2.0, so you I'd first run the update to 2.1 and then the 
> update to 2.2 script.
>
>> I did them all as I picked up in he notes. Running it again produces 
>> the following errors.  Are these normal for a Upgrade script to be 
>> ran more than once?  It looks like it to me.
>
> You will get those 'already exists' errors when running the scripts 
> again. There is no real harm in that I believe. There are other errors 
> there though. I'd start over with a backup of your 2.0 database and 
> then apply the update to 2.1 and then to 2.2.
>
> Nils Breunese.
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support or consulting for your OTRS system?
> => http://www.otrs.com/
>


More information about the otrs mailing list