[otrs] restoring a backup to a new OTRS install

Andrew Meyer AMeyer at precisionpractice.com
Sun Mar 2 21:17:19 GMT 2008


A couple of weeks ago, my OTRS 2.0.4 installation crashed, and became
completely unrecoverable.  Luckily I had a backup from 3 days prior to
it.  It is a mysqldump.  I was wondering if it was possible to restore
this into mysql and then upgrade the database to 2.2.5 spec, do another
mysql dump and restore to the new 2.2.5 install.  

 

If anyone can help me, can you give me the commands I will need to do?
I am not very good at mysql.

 

BTW - the new install is on a totally different server.  I'm not sure if
they are using the same name for the databases though.

 

Andrew Meyer

Unix Systems Administrator

1300 Hampton Ave.

Ste. 200

Saint Louis, MO 63139

 

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