[otrs] number of

[Nils Breunese (Lemonbit)]

Shawn Beasley wrote:

> Hi Daniele,
>> On the basis of your suggestion I am developing a way to provide  
>> customers with a per queue custom form.
>> I am developing a php set of forms using javascript to fit my  
>> customers needs.
>> As soon as I finish I'll post my addition here in order to let you  
>> enjoy what I am doing with your support. (especially the great  
>> suggestion I received from Sune T. Tougaard and the availability  
>> that Shawn Beasley offered me)
>>
>> What I need now is a working information.
>> Am I limited in the number of  
>> CustomerTicketMessage###TicketFreeText I can use?
> Yes
>> How many Ticket::Frontend::CustomerTicketMessage###TicketFreeText  
>> am I allowed to use?
> In the current version of otrs there are 16 available.
>> May I plan to use 48 different  
>> Ticket::Frontend::CustomerTicketMessage###TicketFreeText?
> Hmm.

Daniele, do you really need FreeTextFields for all those different  
pieces of info? You could also put some data in the mail body maybe.

Nils Breunese.