[otrs] Closed Ticket Notification

Aleem Mohamed meelapo at gmail.com
Tue Mar 4 12:02:10 GMT 2008


Is there an option somewhere in OTRS that sends out an e-mail (i.e. from the
the notification master) that informs users that a ticket has been closed (
i.e. informs people in the admins group). It would be nice to get a
notification that tells you when one user has closed a ticket so you can
review the solution. Thanks!
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