[otrs] perl or ITSM package problem?

[Enrique Garcia Briones]

Hi,

I just installed otrs in debian, and I release the software to be tested in 
my University, but, when one of the Administrators tried to install the ITSM 
package, it was showed this message:

Software error:
Can't locate object method "new" via package "XML::Parser::Lite" 
at /usr/share/otrs//Kernel/System/XML.pm line 781, <PRODUCT> line 236.

For help, please send mail to the webmaster (webmaster at localhost), giving 
this error message and the time and date of the error. 

I tried to search in the archive files, it is hard without search tool.

Any nice help would be greatly appreciated.

Thanks in advance.

Enrique

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Coordinacion General de Tecnologias de Informacion y Comunicaciones
UAdeC
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