[otrs] number of

[Sune T. Tougaard]

Hi Daniele,

I'd be very much interested in seeing the results, as i'm trying to
implement something like this.
I'm kind of "challenged" when it comes to coding, though, so it's a long,
hard, trial'n'error road for me. ;-)

Thanks.

-- 
/Sune

-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Daniele
Sent: 4. marts 2008 15:23
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] number of

Yes, sure, this is what I will do.
Thank you.
The work looks nice.
Soon I will share it.

Daniele


Nils Breunese (Lemonbit) ha scritto:
> Shawn Beasley wrote:
>
>> Hi Daniele,
>>> On the basis of your suggestion I am developing a way to provide 
>>> customers with a per queue custom form.
>>> I am developing a php set of forms using javascript to fit my 
>>> customers needs.
>>> As soon as I finish I'll post my addition here in order to let you 
>>> enjoy what I am doing with your support. (especially the great 
>>> suggestion I received from Sune T. Tougaard and the availability 
>>> that Shawn Beasley offered me)
>>>
>>> What I need now is a working information.
>>> Am I limited in the number of CustomerTicketMessage###TicketFreeText
>>> I can use?
>> Yes
>>> How many Ticket::Frontend::CustomerTicketMessage###TicketFreeText am 
>>> I allowed to use?
>> In the current version of otrs there are 16 available.
>>> May I plan to use 48 different
>>> Ticket::Frontend::CustomerTicketMessage###TicketFreeText?
>> Hmm.
>
> Daniele, do you really need FreeTextFields for all those different 
> pieces of info? You could also put some data in the mail body maybe.
>
> Nils Breunese.
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