[otrs] perl or ITSM package problem?

[Enrique Garcia Briones]

Yea!!!

Thanks, I have searched and find out that I was missing some packages for 
XML::Parser.

Thanks.



On Tue, 4 Mar 2008 21:37:20 +0100, Nils Breunese (Lemonbit) wrote
> Enrique Garcia Briones wrote:
> 
> > I just installed otrs in debian, and I release the software to be  
> > tested in
> > my University, but, when one of the Administrators tried to install  
> > the ITSM
> > package, it was showed this message:
> >
> > Software error:
> > Can't locate object method "new" via package "XML::Parser::Lite"
> > at /usr/share/otrs//Kernel/System/XML.pm line 781, <PRODUCT> line 236.
> >
> > For help, please send mail to the webmaster (webmaster at localhost),  
> > giving
> > this error message and the time and date of the error.
> 
> Please use the ITSM mailinglist for questions about ITSM: 
http://lists.otrs.org/mailman/listinfo/itsm
> 
> > I tried to search in the archive files, it is hard without search  
> > tool.
> 
> They have a search function in the OTRS archives at mail-
> archive.com: http://www.mail-archive.com/otrs@otrs.org/   But 
> apparently archive at mail-archive.com is not yet a member of the  ITSM 
> mailinglist yet.
> 
> Nils Breunese.
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