[otrs] Ticket Printouts

[Emily Flynn]

Hi All,

 

After zooming into a ticket, there is the option to print.  When the print
button is pressed, a pdf is created.  

 

I would like to edit the format of this pdf printout, not by much, I just
want to add in an extra row and some text.  

 

Can anyone suggest the best way to do this? 

 

Thanks in advance.

 

 

Emily 

 

 

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