[otrs] Adding a second agent auth

[Shawn Beasley]

Hi Derek
> I'm in the process of creating an OTRS test environment and attempting
> to configure LDAP agent authentication. After a bit of reading I managed
> to get things working. When I tried to log back into OTRS as the
> root at localhost user though I realized I that I was no longer using the
> local DB and couldn't get admin access. I tried to add a second agent
> authentication method following the docs and previous posts but haven't
> found much information on configuring the DB method. Here is my current
> config:
>   
[...]

http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=219 Here is a 
FAQ that will fit your needs!


-- 
Shawn Beasley
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