[otrs] splitting tickerts

[Andrew Meyer]

I have emailed in previously about this, but when we try to split
tickets it throws up an error.

 

Software error:

> Can't write /var/www/otrs2/var/log/TicketCounter.log:  at ../..// 

> Kernel/System/Ticket/Number/DateChecksum.pm line 87.

> For help, please send mail to the webmaster (webmaster at localhost), 

> giving this error message and the time and date of the error.

 

-rw-rw-r--  1 otrs2 nogroup  14 2008-03-03 08:44 TicketCounter.log

 

 

Can someone help?

 

 

Andrew Meyer

Unix Systems Administrator

314-787-0681  x39

314-565-0868 (cell)

1300 Hampton Ave.

Ste. 200

Saint Louis, MO 63139

 

http://www.precisionpractice.com/

 

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