[otrs] grouping Customer users
Forms
forums at grupocash.com.mx
Thu Mar 6 14:43:01 GMT 2008
Hi All,
Is there a way to group customer users as follows?
Company
Manager
Domestic
Customer-101
Customer-102
Customer-103
etc
International
Customer-201
Customer-202
Customer-203
etc
Rules:
Customer user Manager can see all tickets created by all
Customer user Domestic can se only tickets created by Customer-101, 102,
103 and etc
Customer user International can se only tickets created by Customer-201,
202, 203 and etc
Carlos,
México
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