[otrs] Attachment Problem in forwarded mail

[Nils Breunese (Lemonbit)]

vimal pillai wrote:

>         We were testing otrs for couple of days.We have come across  
> a scenario in which agent need to forward the mail from user to a  
> man outside OTRS. Then we found that if there is attachments in mail  
> its not going to recepient(man outside OTRS).The forwarded mail is  
> going from OTRS to recepients inbox without attachement.How  can I  
> solve this.Plz Help.

After you click the forward link, do you see the attachments listed  
under the message?

Nils Breunese.