[otrs] Agent statistics
Nils Breunese (Lemonbit)
nils at lemonbit.nl
Tue May 6 13:16:14 GMT 2008
Lars Jørgensen wrote:
> I'm having trouble with the statistics module. My supervisor would like a daily report showing each agent and how many tickets he/she has closed. The supervisor would also like to be able to specify longer periods of time for the report, like a month or three months.
> Is this possible?
Chapter 19 'Stats module' of the docs may help:
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