[otrs] Agent statistics

[Richard Hinkamp - BeSite]

>> I'm having trouble with the statistics module. My supervisor would 
>> like a daily report showing each agent and how many tickets he/she has 
>> closed. The supervisor would also like to be able to specify longer 
>> periods of time for the report, like a month or three months.

Maybe this can help:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=25&ItemID=246

Richard