[otrs] Ticket Status Merge

Ramesh.Nernuru at cognizant.com Ramesh.Nernuru at cognizant.com
Mon May 12 13:22:42 GMT 2008


Hi,

 

When a ticket is merged with another ticket, will both share the same
ticket#? Could anyone brief on merging of tickets? What will be final
status of each of the tickets?

 

Thanks

N Ramesh



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