[otrs] Ticket Status Merge

[Ramesh.Nernuru at cognizant.com]

Hi,

 

When a ticket is merged with another ticket, will both share the same
ticket#? Could anyone brief on merging of tickets? What will be final
status of each of the tickets?

 

Thanks

N Ramesh



This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. 
Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly 
prohibited and may be unlawful.

  
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.otrs.org/pipermail/otrs/attachments/20080512/69901b1c/attachment.html>