[otrs] Agent Notifications Issues, Please help

[Jamie Spence]

Hello All,

We have recently installed thewin 32 version of otrs. The system is working
fine except for agent notifications. Outbound mail is fine with other
notifications working. No matter what I try I cant get agent notifications
working. Agent notifications seem to work for follow ups, but nothing else
(ie. change queue, new ticket)

Basically all I want is new ticket notifications to all agents in that
queue.

Any help or suggestions most appreciated.

Thanks,

Jamie

-- 
==========
Jamie Spence
Mobile: ++91 98 45611185
Flat 4023, Sobha Jasmine
Outer Ring Road, Bellandur
Bangalore, India
560 103



-- 
==========
Jamie Spence
Mobile: ++91 98 45611185
Flat 4023, Sobha Jasmine
Outer Ring Road, Bellandur
Bangalore, India
560 103
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.otrs.org/pipermail/otrs/attachments/20080520/7bcdc9ee/attachment-0001.html>