[otrs] can't install otrs

Nils Breunese (Lemonbit) nils at lemonbit.nl
Mon May 26 12:33:26 GMT 2008


Douglas Walker wrote:

> Ok, thanks for the quick answer - however still can't get it to work.
>
> I editied /etc/otrs/Kernel/Config.pm so that the line
>
> $Self->{DatabasePw} = $dbpass; \\
>
> read
>
> $Self->{DatabasePw} = $dbpass || 'PASSWORD';
>
> And instead of my previous error of
> Error: Access denied for user 'otrs'@'localhost' (using password: YES)
>
> I get a log-in screen  - but when I log in as otrs (or root) it says  
> either the username or pass is wrong.

See 'First login' in the documentation: http://doc.otrs.org/2.2/en/html/x677.html 
  The default OTRS admin username is 'root at localhost', the default  
password is 'root'.

Nils Breunese.


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