[otrs] Notification Update Web Interface

DAVAUT Benoit [FR] benoit.davaut at volubill.com
Thu May 29 14:38:21 GMT 2008


Hello All,

 

I have a problem of notification.

 

Fixed in 2.2.5

 - (2008/01/14) Fixed bug# 977 - No agent notification for new ticket
from

    webinterface if CustomerGroupSupport is enabled

 

I have a notification for a new ticket, but I didn't notif when the
customer update its tickets.

Where can I make this configuration? In SysConfig or in a particular
file ?

 

Thanks for your help.

Best Regards,

Benoit DAVAUT

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